Plans and billing
Fjord bills per instance, never per seat. One account can own several instances at different tiers, and collaborators inside an instance are not metered. There is no free tier.
The tiers
| Tier | Best for |
|---|---|
| Starter | A single user, public repos only, CI on the shared runner pool, with community support. The on-ramp. |
| Team | Teams that need unlimited private repos, the option of dedicated runners as an add-on, and nightly, encrypted, off-site backups with 90-day rolling retention and standard support. |
| Pro | Teams that want larger storage, a higher dedicated-runner cap, the same nightly, encrypted, off-site backups with 90-day rolling retention, and email support with a business-day response target. |
The full feature breakdown is on the platform overview. Current prices are on the rate card at fjord.sh; pricing is read from the live plan catalog, so the landing site is always the source of truth.
What each tier includes
Exact figures live on the rate card; the shape of the limits by tier is:
- Repositories. Starter is public repos only; Team and Pro add private repos.
- Managed runners. Every tier includes the shared runner pool, so managed CI works on Starter, Team, and Pro. Nothing dedicated is included at any tier. A dedicated, unmetered Linux runner is a $29/mo per-runner add-on on top of the plan price, and the per-instance cap on how many you may attach scales with the tier (0 / 1 / 3 for Starter / Team / Pro). See Runners.
- Backups. Team and Pro include nightly, encrypted, off-site backups with 90-day rolling retention. Starter has none, so keep your own copies. See Backups and restore.
- Storage. The per-instance storage allowance scales with the tier, smallest on Starter and largest on Pro. The rate card lists the current figure.
- Support. Community on Starter, standard business-day support on Team, and priority email with a business-day response target on Pro.
Connecting the Fjord app or platform to a self-hosted Forgejo instance that
Fjord does not host for you (a custom server) requires a Pro account; the fj CLI connects to any Forgejo host with a
personal access token at no extra cost.
What you can change
- Change tier. Move an instance up or down as your needs change. See Changing your tier for what a change does to runners, storage, and backups.
- Add capacity. Where a tier offers the dedicated runner add-on, you can attach runners up to that tier’s cap (one on Team, up to three on Pro), each at the current add-on price; Starter does not offer the add-on. Leave the add-on off and you pay the plan price only.
- Manage payment. Manage your payment method, invoices, and subscription from the billing portal.
Changing your tier
You can move an instance up or down from the billing portal.
Upgrading takes the instance to the higher tier’s limits: a larger runner cap and storage allowance, private repositories from Team up, and, from Team up, nightly encrypted backups. Upgrading requires a payment method on file.
Downgrading drops the instance to the lower tier’s limits. That means a lower dedicated runner cap and a smaller storage allowance, and moving below Team ends managed nightly backups. Because the lower tier includes less storage and Starter has no managed backups, export or copy anything you need first (see Backups and restore); reducing storage or losing backup coverage can put data at risk if you are near or over the new limit.
Proration, and whether a change applies immediately or at your next billing cycle, follow your subscription terms; the billing portal shows the exact effect before you confirm.
Cancellation
You can cancel an instance’s subscription from the dashboard. Cancellation stops future billing for that instance; export anything you need first (see Backups and restore). Non-payment and cancellation handling follow the terms of service.
Questions
Billing questions go to support.
- Stephen Way