#FAQ

#Do I need the platform to use Fjord’s Actions, Pages, or CLI?

No. The Actions, Pages tooling, and the fj CLI work against any Forgejo instance, including one you run yourself. The platform is the option for not running the server at all.

#Is there a free tier?

No. There is no free plan. Fjord is billed per instance by tier. See Plans and billing.

#How am I billed, per user or per instance?

Per instance. Collaborators inside an instance are not metered or charged per seat. One account can own multiple instances at different tiers.

#What’s the difference between Starter, Team, and Pro?

Starter is a single-user, public-repos-only on-ramp. Team adds unlimited private repos and nightly backups. Pro adds larger storage and email support with a business-day response target. Every tier runs CI on the shared runner pool; dedicated runners are a paid add-on rather than something a tier includes, capped at one on Team and three on Pro and not offered on Starter. See Runners. Full breakdown on the overview.

#Can I connect the app to my own Forgejo server?

Connecting the Fjord app or platform to a self-hosted Forgejo instance that Fjord does not host for you (a custom server) requires a Pro account; the fj CLI connects to any Forgejo host with a personal access token at no extra cost.

#Can I bring my existing repositories?

Yes. Your instance is standard Forgejo, so you can import or

#Can I run more than one instance?

Yes. A single Fjord Account can own several instances at different tiers.

#Is it really Forgejo underneath?

Yes. Each instance is the real Forgejo, with the standard /api/v1, OIDC,

#How do I get help?

Through support. Support level depends on your tier: community on Starter, standard on Team, and email support on Pro. Response times are targets on business days, not a contractual SLA. If you think something is down, report it through support.