#FAQ

#Do I need the platform to use Fjord’s Actions, Pages, or CLI?

No. The Actions, Pages tooling, and the fj CLI work against any Forgejo instance, including one you run yourself. The platform is the option for not running the server at all.

#Is there a free tier?

Dedicated Fjord instances do not have a free tier; they are billed per instance by tier. Fjord Commons is available free for people who want to use Forgejo without provisioning a dedicated instance: create a Fjord Account, join Commons, and you are on a real Forgejo at no cost. See Plans and billing.

#What’s the difference between Commons and an instance?

Commons is one Forgejo that everyone shares, free, with modest limits and community support. An instance is a dedicated, single-tenant Forgejo that belongs to you, private by default, with its own runners, storage, backups, and support. Commons is where you try Forgejo; an instance is what you run on. See Fjord Commons.

#How am I billed, per user or per instance?

Per instance. Collaborators inside an instance are not metered or charged per seat. One account can own multiple instances at different tiers.

#What’s the difference between Starter, Team, and Pro?

Starter is a single-user, public-repos-only on-ramp. Team adds unlimited private repos and nightly backups. Pro adds larger storage and email support with a business-day response target. Every tier runs CI on the shared runner pool; dedicated runners are a paid add-on rather than something a tier includes, capped at one on Team and three on Pro and not offered on Starter. See Runners. Full breakdown on the overview.

#Can I connect the app to my own Forgejo server?

Yes. Point the app directly at any Forgejo 7.0+ instance reachable over HTTPS with a personal access token — no Fjord Account and no plan required, the same as the fj CLI. A Fjord Account is optional; it adds push notifications, notification actions, background Live Activity updates, multiple accounts, and switching between instances.

#Can I bring my existing repositories?

Yes. Your instance is standard Forgejo, so you can import or

#Can I run more than one instance?

Yes. A single Fjord Account can own several instances at different tiers.

#Is it really Forgejo underneath?

Yes. Each instance is the real Forgejo, with the standard /api/v1, OIDC,

#How do I get help?

Through support. Support level depends on your tier: community on Starter, standard on Team, and email support on Pro. Response times are targets on business days, not a contractual SLA. If you think something is down, report it through support.